The Sales Staff will play a role in managing customer inquiries, processing sales orders, and maintaining strong customer relationships. This position requires a detail-oriented individual with excellent communication skills to ensure customer satisfaction and drive sales growth.
Responsibilities:
- Receive and process inquiries from customers, sales orders accurately and efficiently.
- Prepare quotation, sales contract, debit note and other supporting documents.
- Respond to customer feedback, complaints, concerns promptly and professionally via email, phone, or in-person.
- Compile debit notes, invoices and documents related to sales; make monthly payment to subcons.
- Keep and maintain long-term relationship with customers.
- Make plans to approach and increase new and potential customers.
- Other tasks as assigned by the superiors.