The BNPL Anti-Fraud Specialist (Strategy, Policy, Architecture Design) is responsible for developing and implementing robust anti-fraud strategies tailored to Buy Now, Pay Later (BNPL) services. This role requires a strategic thinker with expertise in fraud prevention, data analytics, and team leadership.
Responsibilities:
- Fraud Strategy Development: Design and lead the implementation of anti-fraud strategies specific to BNPL services, balancing risk and customer experience.
- Real-Time Monitoring: Manage and optimize real-time transaction monitorin systems to detect and prevent fraudulent activity.
- Data-Driven Insights: Use advanced data analytics, machine learning models, and AI tools to identify suspicious patterns and anomalies.
- Credit Risk Evaluation: Collaborate with the credit risk team to assess customers’ creditworthiness and optimize fraud prevention during the credit approval process.
- Third-Party Integrations: Integrate external fraud detection tools, such as credit bureau data (PCB, CIC), blacklist checks (Kalapa), and fraud scoring tools into BNPL platforms.
- Team Leadership: Build and lead a high-performing fraud prevention team, providing guidance and training on best practices and emerging fraud trends.
- Collaboration: Work closely with engineering, product, and legal teams to ensure that fraud prevention measures comply with regulatory standards.
- Reporting Compliance: Develop reports and dashboards to track fraud incidents, analyze trends, and maintain compliance with local financial regulations.
- Customer Communication: Design customer verification workflows and manage communication processes when fraud is detected (e.g., additional verification steps).
- Adaptability to External Changes: Stay updated on shifts in Vietnam social, economic, and legal environment and swiftly adapt fraud prevention strategies to address emerging risks. Proactively upgrade anti-fraud systems to ensure alignment with new regulations, industry trends, and fraud tactics in the local market.