The Sales & Marketing Support Staff handles sales documents and supports daily tasks for the sales and marketing teams. This role also helps coordinate with teams and partners to keep operations running smoothly.
* Responsibilities:
1. Sales Administration & Documentation
- Cooperate with Operation Team, manage all sales-related paperwork including contracts/payment with vendors, customers' request letter, customers' contracts, handover minutes, etc.
- Ensure timely and accurate data entry of customer information and transaction status into internal systems.
- Maintain and update sales tracking reports and dashboards.
- Data and document management. Arranging the data and documents into appropriate folders.
2. Coordination with Team & Partners
- Provide administrative support to the Sales and Marketing departments during product launches, events, and campaigns.
- Coordinate the preparation of marketing kits, presentation materials, and brochures as needed.
- Support the team in scheduling appointments, customer meetings, and site visits.
- Coordinate with partners to keep track and categorize the customers' requests/issues.
3. Payment & Contract Follow-up
- Coordinate with partners and the Accounting Team to check the monthly SCA Fee and report to the Team Leader if there are any issues during the checking period.
- Support contract preparation (including legal review) and signing process with partners/vendors.
- Prepare the payment requests for any payments that are related to the Sales & Marketing Team and collaborate with the Accounting Team to make sure the payment process is implemented.
