The Sales Staff will be responsible for managing customer inquiries and sales orders with precision and efficiency. This role involves preparing essential sales documentation, addressing customer feedback, and maintaining strong customer relationships.
Responsibilities:
- Receive and process inquiries from customers, sales orders accurately and efficiently.
- Prepare quotation, sales contract, debit note and other supporting documents.
- Respond to customer feedback, complaints, concerns promptly and professionally via email, phone, or in-person.
- Compile debit notes, invoices and documents related to sales; make monthly payment to subcons.
- Keep and maintain long-term relationship with customers.
- Make plans to approach and increase new and potential customers.
- Other tasks as assigned by the superiors.
