We are seeking a Customer Support Staff member to join our team. The candidate will be responsible for coordinating and supervising moving resources, managing customer communications, and supporting promotional activities.
Responsibilities:
1. Customer Support
- Communicate with Japanese clients regarding their moving plans and explain what can and can't be packed.
- Arrange moving resources, such as staff scheduling.
- Attend moving day and supervise Vietnamese staff.
2. Other Administrative Tasks
- Send newsletters to customers.
- Create promotional flyers.
- Utilize Excel for data management.
