Customer Service Staff

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You will handle customer service and coordination related to repair services for household electronic products, including communication with repair partners, spare parts handling, and reporting to the head office.

*Key Responsibilities:

- Communicate with repair contractors in five cities in the south.
- Receive orders for spare parts needed for repairs.
- Arrange shipment of spare parts.
- Coordinate delivery schedules.
- Gather repair details from contractors and compile reports.
- Submit repair reports to the head office in Japan.
- Travel within Vietnam for business trips when required.
- Create quotations and purchase orders using Excel.

- Japanese language proficiency at N2 level.
- Office work experience, such as administrative or customer service roles.
- Ability to use Excel, Word, and PowerPoint.

*Preferred:
- Experience in handling household appliances.
- English language skills.

*Benefits:

- Annual salary increase.
- Annual bonus.
- Insurance.