As a Back Office Manager, you will oversee the comprehensive management of back-office operations. This role involves efficiently managing general affairs, human resources, accounting, and legal operations to strengthen the internal support system of the company.
Responsibilities:
- Supervise business operations and manage progress across departments (general affairs, HR, accounting, etc.).
- Communicate with management in Japanese to ensure effective task execution at the branch.
- Develop and revise internal regulations.
- Draft various contracts and provide legal support.
- Oversee the entire recruitment process, including strategy formulation, job postings, candidate selection, interviews, and regular follow-ups.
- Handle employee onboarding/offboarding procedures and support performance evaluations.
- Assist in budget management and expense processing.
- Manage internal risk and promote compliance.
- Design, maintain, and manage systems necessary for branch office functions.
- Propose and implement workflow improvements to enhance efficiency.
- Perform administrative and clerical tasks to support smooth branch operations.
- Japanese N2 level or higher, communication with executives and staff at the headquarters in Japan is necessary.
* Main Requirements
- At least 5 years of experience in office support roles (general affairs, HR, accounting, legal, etc.) at an IT company.
- Experience in a managerial role.
- Motivated to manage and improve the organization.
- University graduate.
* Preferred Skills:
- Basic knowledge of accounting and finance.
- Knowledge of HR system operations.
- Good analytical, logical thinking, and problem-solving skills.
- Familiar with local labor laws, related regulations, and their application.
- Energy and enthusiasm to motivate and engage others.
* Benefits
- 13th-month bonus.
- KPI bonus.
- Biannual performance review system.
- Mandatory insurance as per Vietnamese law.
- Other welfare systems including authorized insurance (for self and family).
- Opportunity to work at the Japan office.
- Free tea, coffee, and bottled water.
- Flexible lunch break.
- Technical workshops & technical books.
- Team-building events.
- Company events (staff trips, year-end parties, Women's Day on March 8th, etc.)
- Parking fee coverage.
- Health check-ups.
- Start your own project from scratch.
