Management Trainee (Executive Candidate)

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Management Trainee supports restaurant operations and team development to ensure excellent customer service. The role focuses on staff training, promoting Japanese-style hospitality, and coordinating with managers and chefs to improve service quality.

* Responsibilities:

- Manage overall customer service operations at restaurants in Vietnam.
- Build and implement training programs for local staff.
- Lead the promotion of Japanese-style service and hospitality at the local level.
- Coordinate with store managers and head chefs to optimize restaurant operations.
- Promote PDCA (Plan-Do-Check-Act) cycle to improve service quality.
- Communicate and report to the Japan head office when necessary.

- 3 - 5 years of hands-on experience as a store manager or head chef at a restaurant in Japan (not including part-time jobs).
- Japanese language proficiency at JLPT N1 level (Many current staff have N2 level).
- Experience in training and developing people, and enjoy teaching others.
- Willing to work closely with local staff and support their long-term growth.
- Work location: Restaurants throughout Ho Chi Minh City.

* Preferred Skills:

- Passionate about delivering Japanese-style customer service.
- Has knowledge of both customer service and restaurant operations.
- Interested in management and growing with the expansion of more restaurant branches.