The overall purpose of the Managing Project Engineer is to implement as well as manage the system integration project as LAN, WAN system; design a network solutions and propose IT products and services that meet customer requirement.
Responsibilities:
- Understand customers' business environments and issues, organize customer issues based on the information we have collected.
- Understand the technical requirements and needs of customers, and propose optimal solutions.
- Designing and making technical document for proposal to submit to customer.
- Collaborate with the sales team to support sales activities from a technical perspective.
- Follow up, managing project progress and make prompt action to ensure it on schedule, meet customer demand.
- Solve the trouble occur while the projects are on process (if any) by cooperating with other colleges in team.
- Installing software for IT equipment such as : Application software for PC, Software for Server.
- Installing driver for hardware such as Printer, USB…
- Config for WAN and security equipment such as Router, Firewall…
- Delivery equipment to customer at schedule assigned by Managers.
- Take responsibility of the technical of whole projects even after finish.
- Keep up-to-date with the latest technology trends and product knowledge to provide the best solutions to customers.
- Maintaining and developing the close, good relationship with customer for long term business opportunities.
- Make troubleshooting for customer if any.
- Give IT consult to customer if request.
- Support for customer after sales in case of trouble or warranty.
- Making report :
+ Making Service Report as Standard of Company's service.
+ Making report of project on process and on schedule.
+ Making report of new plan and strategy (if any)
+ Making report of trouble and solutions.
