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Customer Services Staff

Calendar
Ngày đăng: 01/10/2025
Code Job Job code: JHC0036705

Tóm tắt công việc

Place
Địa điểm
  • Hồ Chí Minh
Level
Cấp độ
Nhân viên
Briefcase
Ngành nghề
Marketing, Kinh doanh, Bán hàng & Dịch vụ - Quản lý & Chăm sóc khách hàng

Mô tả công việc

This position is responsible for managing the entire supply and delivery cycle, include creating delivery plans, controlling customer and supplier Purchase Orders (POs), handling chemical and precursor declarations, and managing the logistics of non-conforming (NG) and replacement materials.

*Description:

1. Logistics and Customer Delivery Management:

- Make delivery plan for customers.

- Control PO from the customers and closely work with the customer for delivery to satisfy customer requirements.

- Handle precursor declaration and chemical declaration for imported cargo & exported cargo (if any).

- Control & manage NG (Non-Good/Defective Goods) and replace NG to customers.

2. Purchasing and Supplier Management:

- Be responsible to place PO to suppliers; follow up, and control this category of materials to meet the timing and reliability of the company.

- Based on Purchase Requisition, or forecast from Sale team, purchase materials per purchasing procedure and company’s policies.

- Control & manage NG and return NG to suppliers.

3. Workflow and Reporting:

- Take the lead in his/her job and ensure the workflow process runs smoothly.

- Report to the Section Manager.

Yêu cầu công việc

- Graduated from Foreign Trade University with a relevant major or an equivalent university degree.

- 3-4 years of experience in import-export, purchasing, and logistics, particularly in the Plastics or Chemical fields.

- Good at English.

- Computer skills (MS Office, Internet); SAP knowledge is an advantage.

- Soft Skills: Good at communication, and interpersonal skills.



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