Customer Service Staff - 1+ years experience

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• Communicating with your team and customers in Japan and Singapore.
• Translating and providing customer service for Japanese customers.
• Building and maintaining customer relationships.
• Data entry.
• Other tasks will be required by Manager.

• Japanese N3 skills or higher, intermediate in English (no need any certifications).
• 1+ years working experience in customer service.
• High attention to detail.
• Time management skills.
• Proficient in using email, google suite.
• Experience with user acceptance testing (UAT)(Prefer).

*Benefit:

• Company provides laptop.
• Flexibility: work from home 1 - 2 times/month.
• Team events: regular team lunch and dinner.
• Culture: fun, dynamic, collaborative and creative working environment with a focus on work-life balance.
• Professional development: English classes, etc.
• Bonus: 13th month bonus with performance review 2 times per year.
• Hours: Monday to Friday 08:30 to 17:30 with clear OT policies.
• Office: spacious and modern office with break areas, free coffee and snacks.
• Parking: free.