Assistant to Director (Commercial)

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The Assistant to the Director helps with sales strategies, tracks performance, and supports business growth. Main tasks include handling sales activities, improving processes, leading teams, organizing events, building customer relationships, and sharing market insights.

Responsibilities:

1. Sales Strategy & Execution
- Plan, execute, monitor, and evaluate sales actions ensuring compliance with customer contract conditions.
- Develop and implement commercial strategies aligned with company objectives.
- Manage sales forecasts, budgets, and targets.
- Ensure timely and accurate reporting of sales activities and results.
2. Performance Analysis & Process Improvement
- Coordinate and evaluate sales cycle activities.
- Analyze operational performance indicators to identify trends and opportunities.
- Propose and implement alternatives for process improvements.
- Develop and maintain effective sales tracking systems.
3. Business Development
- Monitor market trends and competitive landscape.
- Identify appropriate service offerings to attract and delight potential customers.
- Generate new business opportunities through strategic prospecting.
- Develop value propositions tailored to target markets and customer segments.
4. Team Leadership & Development
- Coordinate, guide, and motivate sales teams to achieve optimal results.
- Establish clear performance expectations and provide regular feedback.
- Implement training and development programs to enhance team capabilities.
- Foster a collaborative and high-performance sales culture.
5. Event Management
- Develop and coordinate the company participation in events, congresses, and trade fairs.
- Ensure effective representation of the company brand and offerings at industry events.
- Maximize networking opportunities and lead generation at events.
- Evaluate ROI of event participation and recommend future investments.
6. Customer Relationship Management
- Attend and accompany customers both domestically and internationally.
- Build and maintain strong relationships with key clients.
- Address customer concerns and ensure high levels of satisfaction.
- Identify opportunities for account growth and expansion.
7. Market Intelligence
- Monitor market trends and business practices.
- Gather competitive intelligence to inform strategic decisions.
- Support the definition of new business strategies.
- Provide insights on market developments to senior management.

* Education:
- Bachelor degree in Business, Marketing, or related field MBA preferred.
- Minimum 5-7 years of progressive experience in sales or commercial management in a foreign company (experience in commodity business like coffee is preferable).
* Knowledge: 
- Knowledge of food safety regulations (BRCS, HACCP, ISO22000)
- Proficiency in Microsoft Office.
* Skills:
- Business fluency in English.
- Strong leadership and team development abilities.
- Excellent negotiation and relationship-building skills.
- Strategic thinking and analytical capabilities.
- Effective communication skills, both written and verbal.
- Proficiency in CRM systems and sales management tools.