The Sales Staff will be responsible for identifying and engaging new customers, while maintaining and nurturing relationships with existing clients. This role requires a proactive approach to sales, product development collaboration, and customer support to ensure high levels of customer satisfaction and business growth.
Responsibilities:
- Finds and approaches new customers.
- Maintains and develops relationships with existing customers.
- Make an action plan for each month.
- Checks the quality of samples after receiving composition from R&D department, develops/improves new products together with the team leader and R&D staff.
- Supports techniques to customers accompanied with R&D staff/director/vice director or alone as customers' request.
- Responsibly deals with customer complaints.
- Gives advice and guidance on product selection to customers.
- Reports sales results to the team leader.
- Arranges sending samples to customers with an instruction sheet.
- Prepares and submits necessary documents to customers as their request.