The Logistics Operation Staff is responsible for managing and coordinating all aspects of logistics operations, including booking, documentation, and communication with various stakeholders. This role ensures efficient and timely transportation of goods while maintaining compliance with carrier and government regulations.
Responsibilities:
I. BOOKING
- Gather necessary information to secure bookings as per carrier requests.
- Coordinate with shippers on forecasts, and obtain agent approval to place bookings in advance.
- Manage space reservations on aircraft/vessels per account. Explore alternatives when space is full or unsuitable ETD exists on specified carriers.
- Modify bookings if customers wish to adjust volume or change pick-up/drop-off locations as per their requests.
II. DOCUMENTATION
1. Customer-Related:
- Issue B/L, process payments, and send SUR HBL.
- Follow carrier regulations and government policies, instruct customers accordingly.
- Verify crucial information, arrange trucking and customs (if necessary), and release bookings to customers.
- Track status and update customers about container conditions, manage pick-up schedules, and liaise with the trucking team until delivery to the warehouse.
- Cross-check CDS, INV/PKL/SI documents, and provide key information for customs declarations.
- Print ORI BL if required.
2. Carrier-Related:
- Submit SI/VGM and verify actual VGMs with customer figures to avoid discrepancies.
- Process payments to carriers.
- Monitor SUR BL/SWB status.
- For imports: Follow up on manifest notices, A/N, and EDO; manage empty returns.
- Register new carrier accounts.
- Track free time, DEM/DET/STO, and cargo status.
- Check ATD and AMS/ISF status.
3. Agent-Related:
- Maintain close communication with agents for greenlights (for nominated cargo), select vessel schedules, adjust documents, check P/S.
- Confirm and push DN at both JP and VN sides.
- Dispatch draft HBL, MBL; notify agents for cargo release, and send SUR BL/SWB post shipper payment/confirmation.
- For imports: Receive pre-alerts from agents, verify documentation.
- Confirm DN/CRN and review P/S.
4. Vendor-Related:
- Organize trucking solutions, address issues (e.g., changing depots, container shortages).
- Manage customs operations (declarations, inspections, clearances, and liquidations).
- Track ATD; send signed B/L for C/O issuance and oversee all documents for C/O processes.
- Arrange insurance, fumigation, and phytosanitary services.
- Review and adjust sales contracts as per agreements.
5. Other Activities:
- File AFR/AMS per HBL.
- File MNF for import shipments.
- Collaborate with relevant parties to resolve issues.
- Compare quotations from sales, evaluate cost versus selling rates.
