Insurance Assessment Input Staff

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We are a Business Process Outsourcing (BPO) firm supporting the insurance desk of an overseas insurance company. We are seeking a Insurance Assessment Input Staff member to join our team. The primary responsibilities will involve insurance review and data entry tasks, along with handling email inquiries and responding to Japanese customer inquiries. 

Responsibilities:
- Conduct thorough reviews of insurance documents and accurately input data into the system.
- Handle email inquiries in Japanese, providing clear and professional responses.
- Respond to Japanese customer inquiries, ensuring high-quality customer service.
- Assist Japanese membership personnel in reserving hospital appointments via phone and LINE.
- Collaborate with team members to ensure timely and accurate completion of tasks.

- Japanese N2 equivalent or above.
- Mainly for writing and reading (email).
- Even though you will have the opportunity to get a request of hospital reservation from Japanese membership personnel via phone.

* Benefit: 
- Salary increase (once a year).
- Bonus (1-2 times a year).
- Medical checkup (after one year of employment).
- Medical insurance (after 2 years of employment).