We are seeking a Customer Service Staff member to join our team. The candidate will be responsible for the installation, training, and troubleshooting of cutting machines at customer sites, ensuring seamless operations and customer satisfaction.
Responsibilities:
- Northern customer support regarding technical maintenance as a cutting machine department.
- Responsible for Thanh Hoa and Hai Phong provinces as well as Hanoi.
- Installation of machines at customer's factory.
- Training and troubleshooting for customers.
- Various reports for the entire Vietnam organization (official language: English).
- Customers include apparel factories, car seat factories, etc.