The Business Development Manager is responsible for driving business growth by identifying and expanding business opportunities with existing and new customers. This role focuses on achieving revenue targets, enhancing customer experience, and maintaining high customer retention rates.
Responsibilities:
- Responsible for identifying and expanding business scale with customers, seek for new business, new customers to contribute to achieve total budget of revenue.
- Create and manage LCL consoles, ensure exceptional customer experience for LCL clients, with high customer retention rates along with an active business pipeline plan.
- Research the latest in the business industry and creating new opportunities to expand business, then make suggestion of needful marketing tools.
- Build a strong professional network and identify prospects through events and networking activities.
- Make monthly sales plan to achieve target and make monthly report and pipeline.
- Negotiate with concerning parties and get more competitive rate or get good proposal.
- Gather market intelligent information.
- Coordinate departmental projects to ensure deadlines and objectives are met, and support other departments when there is any issue or irregularity related to customers.
- Complete KPI targets set by Management.
