Solution Consultant [ Đống Đa - HN ]

Ngày đăng: 26/12/2022
Code Job Job code: JHN0030029

Tóm tắt công việc

Địa điểm
  • Hà Nội
Cấp độ
Nhân viên
Ngành nghề
Marketing, Kinh doanh, Bán hàng & Dịch vụ - Quản lý & Chăm sóc khách hàng

Mô tả công việc

- Adhere to follow company transition and project management.
- Meets assigned targets for profitable sales growth in assigned product lines, market areas, assigned geography or account base.
- Take a solution products responsibility (maybe cross-functional, cross-organization, cross-service, involving 3rd parties) to propose and/or delivery to the customer.
- To analyze and to qualify requirements from customer and to propose solution that meet the customer’s business requirements.
- Solution presentation and documentation to customer.
- Work with customer and FB teams (delivery management, delivery manager, staffing, infrastructure/tools, etc.) to handover and manage projects on schedule, within budget and with a high level of customer satisfaction.
- Participates in technical discovery, kick-off meetings with customers.
- Responsible to resolve and/or to propose acceptable solutions for technical issues faced during proposing and delivery of solutions/services.
- Drive strategies to minimize problems related to proposed solutions.
- Manage and deploy POC to customer, responsible for managing quality, delivery time, cost of project and leading them to success.
- Performs other duties as assigned.

Yêu cầu công việc

- A detailed technical and customer-relevant understanding of all provided solutions.
- Ability to engage internal and external customers quickly and professionally to deliver a superlative customer experience.
- Strong customer management skills.
- Continuously develop and maintain excellent skills within the business solutions domain in FBVN.
- Ability of utilizing common language and a communication style tailored to the receiver’s level of understanding.
- Strong communication skills – spoken, written and presentation.
- Strong analytical and problem-solving skills.
- English fluently – speaking, listening, and writing.
- Min 3 years of experience in IT environment.
- Min 1 years of experience in working as pre/post-sales role.
- Experience in working in a business-to-business, large/strategic customer segment... is preferred.
- Knowledge of general Computer Network, Operating Systems, Virtualization.
Nice to Have Experience:
- Management, implement, configuration, support of DMS/ECM, ERP, CRM, RPA.
- Bachelor’s degree in Computer Science, or a related field, or equivalent experience.
- Relevant technology certifications.


* Benefit:

- Annual leave 12-21 Days per years.
- Annual Health check.
- Insurance 24/7.
- Company trip.
-  KPI Bonus.
- Incentive.

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