Operator/ Customer Service Officer [ Đống Đa - HN ]

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1. Sale support:
- Receive customer’s order.
- Update delivery schedule, prepare delivery order sheet and relating documents , cooperate with warehouse vendor to arrange goods delivery to customer on time.
- Cooperate with accounting department to issue invoice to customer.
- Prepare documents per requirements following customer's payment process.
- Update data to system.
- Collect data and make reports as requested.
- Other requests from customers.

2. Stock control and Inventory Planning:
- Mornitor and manage stock on hand daily to ensure delivery to customer.
- Follow up and update customer's order and forecast.
- Analyze order and forecast data and discuss with sales team to see demand trend and fluctuation.
- Cooperate with sales team and inventory planning department to make purchasing plan to factories.

3. Import-Export & Logistics Control:
- Follow up incoming shipments from factories.
- Make import-export plan.
- Cooperate with logistics agency to be responsible for all related documents, procedures, process for import and export.
- Follow up together with logistics agency to finish import-export procedure in time and efficiently.

- Bachelor Degree in Economy and Business Adminitrative is preferable.
- Two years and above preferable.
- Strong education background  with at least a Bachelor's Degree.
- Good communication skills (writing and speaking) in English. 
- Good work ethics and capacity to learn and adapt.
- Positive-minded, strong in organizing, good skill of time management.

* Benefit:
- Attractive Salary, Bonus & Incentive.
- Insurance as Vietnam’s labor law.
- Work in a dynamic and friendly environment.
- Opportunity to learn and improve communication skill, negotiation skill & technical skills by international standard.
- Opportunity of promotion.