IT Service Engineer

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- Works with all related departments to serve as a link and liaison (within Company, outsource parties and Headquarter/Incorporation) to provide quality ITS implementation and delivery services.
- To assist the Project Sales Manager in project management activities from presentation, consulting, and implementation of project.
- To achieve and work on ITS project scope, goals and deliverables that support business goals in collaboration with all parties.
- Assist for OPS/ IT Services project in conducting assessment, consulting, deployment and reporting.
- Responsible in analyzing assessment information and data to rationalize fleet and work process of ITS project.
- Responsible in designing and building Risk Mitigation Plan for the OPS/ IT services project.
- Collaborate and manage the ITS post sales implementation team to ensure timely delivery and meet or exceed customers’ requirements.
- Support project management offices and document all project-related assignments, issues and risks.
- Conduct full training as require for all Customer users for both Hardware and Solution.
- Define and implement quarterly, half yearly or annual report to track and review customer satisfaction level.

- Graduated from IT related field of University/College 
- Experiences in similar position from 2 – 3 years
- Good at Network, window servers
- Have knowledge of CISCO, MCSA, MCSE
- Understanding of digital printers (a plus)
- Consulting skills of IT related
- Skills of hardware fixing
- Good technical knowledge, troubleshooting 
- Strong planning and analytical skills
- Good communication, negotiation and presentation skills
- Well organized, high sense of responsibilities, team work.
- Good English communication
- Requirement to travel in providing support on Project Management activities nation-wide.
- Support events & shows and plan how to success these activities with all members
- Collaborate & cooperate to accomplish the cross sectional projects.
- Performs any other related duties/assignment as and when directed by Superior

* Benefit:

- Competitive salary and commission.
- Meal allowance.
- Parking allowance.
- Petrol allowance. 
- Full benefit as Vietnam labor law: insurances, annual leave…
- Private health insurance and 24 hours-accident insurance. 
- Annual health check-up at international clinic .
- Company outing trip 1-2 time/year.
- Quarterly company party.
- Young & friendly working environment.